Ticket Delivery
- 1. How and when will I receive my tickets?
- 2. What is a mobile ticket?
- 3. Is there a video explaining how the Official FIFA Women’s World Cup 2023™ mobile ticketing app works?
- 4. Where can I download the Official FIFA Women’s World Cup 2023™ mobile ticketing app?
- 5. Once I have downloaded the Official FIFA Women’s World Cup 2023™ mobile ticketing app, how can I access my ticket(s)?
- 6. Can I download the Official FIFA Women’s World Cup 2023™ mobile ticketing app on a mobile operating system other than Android or IOS?
- 7. How will ticket(s) be delivered to my guest(s)?
- 8. From when can I send tickets to my guest(s)?
- 9. Can I keep my guest’s ticket(s) on my phone? Can I share the ticket(s) to somebody else if one of my guest(s) can no longer attend a match?
- 10. How can I send mobile tickets to my guest(s)?
- 11. How will my guest(s) know that I have sent a ticket(s) to them?
- 12. Do my guests need to download the Official FIFA Women’s World Cup 2023™ mobile ticketing app?
- 13. As the ticket purchaser, can I send my own ticket(s) to somebody else?
- 14. Can I allow one of my guests to become the ticket purchaser of my ticket application?
- 15. Can I transfer my mobile tickets to my computer and print them?
- 16. Are my guests allowed to send their ticket to another guest?
- 17. I have sent a ticket to the wrong person/email address; can I cancel the sending of a ticket to a guest?
- 18. What if the guest I sent a ticket to can no longer attend a match?
- 19. Can I take a screenshot of a mobile ticket and send it to a different person?
- 20. What can I do if I have purchased tickets online, but I do not have a smartphone to access my mobile ticket(s)?
- 21. Can I access the stadium with more than one mobile ticket for the same match on my phone?
- 22. How will tickets be delivered following a purchase through the Official FIFA Resale Platform?
- 23. Can I buy tickets online and choose to collect them in Australia / New Zealand?
- 24. I have trouble logging in to my Official FIFA Women’s World Cup 2023™ mobile ticketing app account
- 25. I have a new smartphone; how can I access my ticket(s) on my new smartphone?
- 26. What if my smartphone in which I have my mobile ticket(s) is lost, destroyed, or stolen?
- 27. Is there any other information I should know to enter the venue as mobile ticket holder?