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8. How can I purchase tickets through the FIFA Official Ticket Resale Platform?

  • Updated
  • After purchasing a ticket on the FIFA Official Ticket Resale Platform, a ticket confirmation will be sent via email from FIFA AUS/NZL stating that tickets have been successfully allocated to the ticket purchaser. The ticket confirmation email will specify the details of the tickets or ticket products that have been purchased. All tickets purchased on the FIFA Official Ticket Resale Platform will be issued as mobile tickets.

  • The Official Ticket Resale Platform provides an opportunity for an original purchaser of a ticket purchased in accordance with the Ticket Terms of Sale for General Public (including a purchaser of a ticket on the Resale Platform) to obtain a refund of a portion of the price they paid for any such ticket that they no longer wish to use for themselves or a guest, subject to FIFA AUS/NZL being able to resell the ticket to a resale ticket purchaser.
  • Please note: FIFA AUS/NZL makes no guarantee that any ticket submitted to the Resale Platform will be successfully resold.  FIFA AUS/NZL will determine in its sole discretion when a ticket submitted to the Resale Platform by an original ticket purchaser is ultimately posted on the Resale Platform for potential sale to a resale ticket purchaser.  FIFA AUS/NZL and FIFA are not responsible for any costs or expenses incurred by an original ticket purchaser resulting from their ticket not being successfully resold on the Resale Platform or if a ticket is not withdrawn in sufficient time prior to the respective match for the ticket to grant access to the match stadium.
  • Subject to availability and household restrictions, if you are interested in purchasing any of the ticket(s) available through the FIFA Official Ticket Resale Platform, please follow these steps prior to the end of the respective resale period:

    • Visit the FIFA Women’s World Cup Australia & New Zealand 2023™ ticketing website at FIFA.com/tickets.
    • If you have not yet done so, create a FIFA Ticketing account by providing your personal details. If you already have one, log in to your account.
    • Upon entering the ticketing platform, please click on "Resale platform”, displayed in the menu at the top of the page and log in again.
    • Now you can purchase ticket(s) made available on the resale platform, subject to the applicable conditions.
  • Please note that FIFA.com/tickets is the exclusive online ticket sales channel for the general public.