2. Where and when can I try to resell my ticket(s) if any of my guest(s) or I cannot attend a match?
The Official Ticket Resale Platform provides an opportunity for an original purchaser of a ticket purchased in accordance with the Ticket Terms of Sale for General Public (including a purchaser of a ticket on the Resale Platform) to obtain a refund of a portion of the price they paid for any such ticket that they no longer wish to use for themselves or a guest, subject to FIFA AUS/NZL being able to resell the ticket to a resale ticket purchaser.
The ticket resale platform is available from 1 June 2023 until the end of the tournament.
The original ticket purchaser may submit any number of tickets to the resale platform intended for guests whilst retaining tickets for their own use.
If the original ticket purchaser wishes to submit their own ticket to the resale platform, they must submit all other tickets purchased by them for the same match. Guests are not permitted to attend any matches without the original ticket purchaser. If not all of tickets are successfully resold on the resale platform, the original ticket purchaser shall still be required to attend the given match.
All ticket prices displayed on the Resale Platform are set by the original ticket purchaser in accordance with the General Public Ticket Resale Policy and may be lower than or greater than the price paid for the ticket by the original ticket purchaser.
Tickets listed on the Resale Platform do not include any information relating to the original ticket purchaser or the price paid for the ticket by the original ticket purchaser.
Whilst a ticket is listed on the Resale Platform, it cannot be used by the original ticket purchaser or any guest of the original ticket purchaser.
FIFA strongly encourages the original ticket purchaser to withdraw a ticket from the resale platform in sufficient time prior to the respective match if they intend to retain the ticket for their own use.
A ticket will be available for purchase on the Resale Platform up to one hour before the kick-off time of the respective match. After such time, if the ticket has not been successfully resold, it will be made available for the original ticket purchaser use in the FIFA Women’s World Cup 2023™ mobile ticketing app as soon as technically possible.
FIFA AUS/NZL makes no guarantee that any ticket submitted to the Resale Platform will be successfully resold. FIFA AUS/NZL will determine in its sole discretion when a ticket submitted to the Resale Platform by an original ticket purchaser is ultimately posted on the Resale Platform for potential sale to a resale ticket purchaser.
FIFA AUS/NZL and FIFA are not responsible for any costs or expenses incurred by an original ticket purchaser resulting from their ticket not being successfully resold on the Resale Platform or if a ticket is not withdrawn in sufficient time prior to the respective match for the ticket to grant access to the match stadium.